Dr. Nancy S. Kaplan
Mr. Jacob Goldman
563 Grand Street
New York, NY 10002
I wanted to take the opportunity to thank you and the entire LoHo staff for overseeing the sale of my apartment and that of my parents. As a past East River Cooperative Board of Director Member for eight years, I speak with some authority in commending you on your knowledge, level of care and above all, your unmatched professionalism. I have recommended you and LoHo Realty time and time again and do so with absolute and complete confidence!
As you could imagine, both my parents and myself were nervous about selling our apartments. I had lived in East River since I was born in 1968 and my parents lived here for many years before that. As we explained to you from the beginning, we wanted to sell our apartments for the highest amount of money we could and we wanted to sell our apartments to people that could contribute and benefit from the community that we loved so dearly for so long.
As an East River Board member, I knew about real estate and I researched many agents in the city and what they could offer to me in selling our apartments. What impressed me so much about you was not only how much you knew about real estate, particularly the Lower East Side, but also how much respect and care you showed. You acted as though the sale of our apartments were the most important thing on your mind…you made us feel important and your care and respect took away much of the fear. We were totally confident in your ability to make sure that our apartments were going to be sold for the right price. You dedicated your staff to showing our apartments again and again to prospective buyers. As promised, you came through for us. From beginning to end, you were honest, straightforward, and professional. I walked away knowing that I had made a great decision in choosing LoHo.
Jacob, from the bottom of my heart, my parents and I thank you and your staff for everything. You have made such a difference in our lives and we are grateful.
Dr. Nancy S. Kaplan